Privacy Policy
Fetu First Financial Services Ltd
🔒 Privacy Commitment
Fetu First Financial Services Ltd is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, store, share, and protect your information.
We may update this policy from time to time to reflect changes in our services or legal obligations.
📝 Consent to This Privacy Policy
By using our website and/or our services, you agree to this privacy policy. If you do not agree, please discontinue use of our website and services.
📘 Information We Collect
We may collect personal information such as:
• Your name
• Contact details
• Location
• Financial information
• Records of interactions with us
• Any other information relevant to the advice or services you request
📤 Indirect Disclosure of Your Personal Information
You acknowledge that your personal information has or can be disclosed to additional third parties (receiving partners, e.g. banks) working with Newpark and Newpark advisers. This may also include credit and reporting agencies or other entities the receiving partner(s) work with when considering the application for their products and services, which cannot exceed what is permitted by law or beyond the original purpose of information. For a full list of possible receipents of your personal information, Product Partners
🎯 Why We Collect Information
We collect your information to:
• Provide financial advice and related services
• Submit applications to lenders, insurers, and financial service providers
• Communicate with you and respond to enquiries
• Liaise with professionals such as solicitors, accountants, valuers, or insurers
• Meet regulatory and legal obligations
• Carry out internal administration, planning, and service improvement
• Provide ongoing financial advice when required
🤝 Who We Share Your Information With
We may share your information with:
• Retail banks, lenders, insurers, and third-party financial service providers
• Professionals involved in your financial or insurance matters
• Regulatory bodies, law enforcement, or government authorities
• Overseas service providers or cloud-based systems used for secure data storage
Third parties must only use your information for the purpose for which it was supplied.
⚠️ Optional Information
If you choose not to provide certain information, we may be unable to offer the full scope of our services.
💾 Collection & Storage
We collect information through:
• In-person meetings
• Phone, text, email, and online forms
• Website interactions and analytics
Storage & security:
• Information is stored securely in encrypted digital systems
• Physical documents are stored securely onsite before being archived offsite
• Information is retained for up to seven years, then securely destroyed
• Cloud-based storage may be located outside New Zealand
🍪 Cookies & Website Analytics
Our website may use cookies to improve your experience.
• Cookies help identify your browser and track site usage
• You may accept or decline cookies
• Declining cookies may limit some website functionality
• Statistical information collected is aggregated and non-identifying
📤 Disclosure of Information
You allow Fetu First Mortgages to provide your information to third parties, with Fetu First Mortgages advising the name and address of the third parties, that work with us to deliver financial products, services or communications to you. Fetu First Mortages will require those third parties to keep your information confidential and secure. They may use it only for the purpose that we give it to them for or as permitted by law and in accordance with the Privacy Act 2020, and this Privacy Policy.
Fetu First Mortgages may also disclose information to:
the Financial Markets Authority and any other applicable regulatory or government agencies or independent compliance personnel as part of our obligations to meet regulatory and industry standards;
any person or organisation assisting us to investigate any concerns or complaints or manage any legal action; and
any other person or organisation as allowed by applicable law, including the Privacy Act 2020.
🔍 Accessing & Correcting Your Information
You have the right to:
• Request a copy of your personal information
• Request corrections if you believe information is inaccurate
Proof of identity may be required.
🚨 Serious Privacy Breaches
If a breach occurs that may cause serious harm, we will:
• Identify and contain the breach
• Assess the severity
• Notify affected individuals and the Privacy Commissioner
• Review and improve our processes
📬 Contact Us
For access, corrections, or questions about this policy, contact:
Client Relationship Manager
Fetu First Financial Services Ltd
Email: yvonne@fetufirstmortgages.co.nz
Mobile: 021 177 2061